Privacy Policy
Effective Date: June 1st, 2026
Welcome to Crestmart. Your privacy is important to us, and we are committed to protecting the personal information you share with us.
This Privacy Policy explains how Crestmart collects, uses, stores, and protects your information when you visit our website or purchase products from us.
1. Information We Collect
When you use our website, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Delivery Address
- Billing Information
- Order History
- Payment Information (processed securely through third-party payment providers)
- IP Address
- Browser Information
- Device Information
- Cookies and Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Communicate order updates
- Process payments securely
- Improve our website and shopping experience
- Send promotional offers (only if you choose to receive them)
- Prevent fraud and unauthorized transactions
- Comply with applicable legal obligations
3. Payment Security
Crestmart does not store your debit or credit card details. Payments are processed through trusted and secure payment gateways that comply with industry security standards.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers such as:
- Delivery and logistics partners
- Payment processors
- Marketing service providers
- Technology and hosting providers
These partners are only permitted to use your information to provide services on our behalf.
5. Cookies
Our website uses cookies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Personalize your shopping experience
You may disable cookies through your browser settings, although some website features may not function properly.
6. Data Protection
We implement appropriate administrative, technical, and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no online system can guarantee complete security.
7. Marketing Communications
If you subscribe to our newsletter or promotional updates, we may occasionally send you:
- New product announcements
- Special discounts
- Promotional campaigns
- Holiday offers
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information (subject to legal obligations)
- Withdraw marketing consent
- Request information about how your data is processed
To make any request, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. Crestmart is not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our website is intended for users aged 18 years and above. We do not knowingly collect personal information from children.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Crestmart
Email: support@crestmart.com
Phone: 08122671808
Business Address: 54B, Adeniyi Jones Avenue, Ikeja, Lagos