Terms of Service
Effective Date: June 1st, 2026
Welcome to Crestmart.
By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree with these terms, please discontinue use of our website.
1. About Crestmart
Crestmart is an online store offering quality tech gadgets, household products, fashion accessories, and other consumer products for customers across Nigeria.
2. Eligibility
By placing an order, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- The information you provide is accurate and complete.
- You are legally permitted to purchase products from our website.
3. Orders
All orders are subject to product availability and confirmation.
We reserve the right to:
- Reject any order
- Cancel suspicious or fraudulent orders
- Limit quantities purchased
- Refuse service where necessary
4. Pricing
Prices displayed on our website are in Nigerian Naira (₦).
Although we strive for accuracy, pricing errors may occasionally occur. We reserve the right to correct pricing errors before processing an order.
5. Payment
Payment may be made through our approved payment methods.
Orders will only be processed after successful payment confirmation unless Cash on Delivery is available for the selected location.
6. Delivery
Delivery times are estimates and may vary due to:
- Customer location
- Weather conditions
- Public holidays
- Logistics partner delays
- Unforeseen circumstances
Crestmart is not liable for delays beyond our reasonable control.
7. Returns and Refunds
Customers may request a return or replacement if:
- The wrong product was delivered.
- The product arrived damaged.
- The product has a manufacturing defect.
Return requests should be made within 7 days of delivery.
Returned items must:
- Be unused
- Be in original packaging
- Include all accessories
- Include proof of purchase
Refunds will be processed after inspection and approval.
Products damaged through misuse or normal wear are not eligible for refunds.
8. Product Information
We make every effort to ensure product descriptions, specifications, and images are accurate.
However:
- Colors may differ slightly depending on your screen.
- Packaging may occasionally change from the manufacturer.
- Minor specification differences may occur.
9. Intellectual Property
All content on the Crestmart website, including:
- Logos
- Images
- Product descriptions
- Graphics
- Videos
- Website design
is owned by Crestmart or its licensors and may not be copied, reproduced, or distributed without prior written permission.
10. Prohibited Use
You agree not to:
- Use the website for illegal purposes.
- Attempt unauthorized access to our systems.
- Introduce malware or malicious software.
- Interfere with website functionality.
- Use automated tools to scrape website content without permission.
11. Limitation of Liability
To the maximum extent permitted by law, Crestmart shall not be liable for:
- Indirect losses
- Consequential damages
- Loss of profits
- Business interruption
- Data loss arising from the use of our website or products
Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.
12. Warranty
Where applicable, products are covered only by the manufacturer’s warranty.
Warranty coverage varies depending on the product purchased.
13. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Continued use of the website constitutes acceptance of any revised terms.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in Nigeria.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Crestmart
Email: support@crestmart.com
Phone: 08122671808
Business Address:54B, Adeniyi Jones Avenue, Ikeja, Lagos